Frequently Asked Questions:

Thanks for your interest in Kent. We love to answer your questions because it gives us a chance to help you make sure that you get your home improvement project right the first time. There are some questions which we hear pretty often, so if you were going to ask one of them, this page will tell you the answer without delay. If you don't see your question below or if you need more information, please don't hesitate to contact us by any of the means listed on the Contact page.

• I can't see the menu on the top. Why?
  
• I'm thinking of doing a renovation or other project. Can you tell me how much it will cost if I buy the materials from Kent?
• Can I shop for products on your website?
• I visited your site and the new flyer wasn't posted yet. Why not?
• I am a sales rep for a company who would like to supply Kent with a new product. Can I send you information about it?
• Can I make a payment to my Kent card or personal account through your website?
• How can I apply for a job at Kent?

I can't see the menu on the top. Why?

A Flash plug-in is now required to view this site. To ensure faster loading pages and easier maneuverability, flash is used for the main menu. If you are not prompted to download the newest flash plug-in and do not see any links on the top, please visit the Macromedia Website and download the free Flash player. This is a safe program and comes pre-installed with most current browsers.

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I'm thinking of doing a renovation or other project. Can you tell me how much it will cost if I buy the materials from Kent?

For the most accurate quote on a project (installed or otherwise), or even on a list of materials, you should always check with your local store. They will be able to ask you questions about your project which will help you understand your options.

We are always trying to serve you better, so we will try and help with all your questions. When filling out one of our forms, please provide your location. This will allow for a more reliable estimate, as those inquiries are almost always referred to the experts in our stores. If you have a project, don't hesitate to contact your local project desk, or visit our Installed Sales page and request a call!

Not yet, but keep an eye on the site for opportunities to do so later this year. In the meantime, we are adding products by category to help you with your next buying decision. And don't forget that you can always see our flyers for great prices everyday at your local Kent store.

Updates to the flyer area will usually happen on alternate Fridays, the weekend before the prices in the flyers take effect. Some areas receive delivery of the flyer earlier, but the prices actually do not take effect until the Monday of that week. So don't worry, you're not missing out on the savings!

We are always looking for innovative new products for our customers. Visit the Contact page and fill out our "Selling to Kent" form. It will be forwarded to a member of our merchant team, who will contact you as soon as they can.

We hope to have this function available for our customers in the future. In the meantime please note that you probably can make payments to your account using telephone or Internet banking services. Please contact your phone company or bank for details.

You can visit your local store and ask for an application, or visit the Careers page here on the website. You'll find a PDF version of our application available for download, or fill out the form online and submit it directly to our human resources manager.